TapHero Virtual Appointment

Connect with Animal Hospital Of West Port Saint Lucie via TapHero for quick answers, follow-ups, and the reassurance you need.

Get Quick Answers and Peace of Mind with TapHero Telemedicine

Animal Hospital Of West Port Saint Lucie offers telemedicine services at select times with Dr. Schmidt via the TapHero app! This service is available exclusively to pets who have been seen at Animal Hospital Of West Port Saint Lucie within the last 12 months.

Connect with us through TapHero to get answers, follow-ups, and reassurance during those “I don’t know if I should be freaking out or not!” moments.

FAQs:

Can I use the TapHero app for emergencies?
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Do not use this service for medical emergencies, such as respiratory distress, seizures, profuse bleeding, or other life-threatening conditions. In these cases, immediately call us or a local emergency care facility.

When is telemedicine best used?
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  • General health and medical questions (big or small—no judgment here!)
  • Deciding if an issue warrants an in-person visit
  • Behavioral or nutritional concerns
  • Basic follow-ups for recent surgeries, treatments, or illnesses

Will you see any pet during a telemedicine appointment?
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Veterinarians can only provide medical advice, diagnoses, prescriptions, or treatment if we have a current Veterinarian-Client-Patient Relationship (VCPR), which requires us to have seen your pet in person within the last 12 months.

Without a current VCPR, we can still schedule a virtual visit, but the advice will be limited. This relationship is specific to the pet for whom you’re scheduling the visit, not other pets in your household.

Can routine appointments be virtual?
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Virtual appointments are not a substitute for regular wellness visits. In-person exams are essential for weighing your pet, listening to their heart and lungs, examining their ears and eyes, and performing hands-on assessments that can’t be done online.

Your friends at Animal Hospital Of West Port Saint Lucie look forward to bringing you the latest in veterinary technology to ensure the best and most accessible care for your furry family.